Helpful tips – M365VOICE

The benefits of Microsoft Business Voice for SMEs

11 May 2021

Features, Helpful tips, News, Remote working, Teams

Katie Taaffe

The COVID-19 pandemic has forced SMEs to innovate. As a result, the demand for effective communications technology has increased. More than ever, businesses want to be able to communicate and collaborate with employees, departments, customers and suppliers all over […]

Opt in and out of Microsoft Teams Call queues

8 July 2020

Features, Helpful tips, News

Katie Taaffe

With admin permission, Team members can opt in or out of Microsoft Teams Call queues, but why is this useful? This feature is particularly useful when a Team member would like to be included in messaging, email and SharePoint access, however, does not wish or need to receive notifications for inbound calls to the Team via Microsoft Business Voice. This could […]