News – M365VOICE

The benefits of Microsoft Business Voice for SMEs

11 May 2021

Features, Helpful tips, News, Remote working, Teams

Katie Taaffe

The COVID-19 pandemic has forced SMEs to innovate. As a result, the demand for effective communications technology has increased. More than ever, businesses want to be able to communicate and collaborate with employees, departments, customers and suppliers all over […]

Microsoft Business Voice migration; M365voice and IDM Properties case study

4 March 2021

case study, News, Remote working, Teams

Katie Taaffe

IDM Properties is a London based residential and commercial property development company. It manages all aspects of the development life cycle from investment and acquisition, to design, build, sales and maintenance. IDM Properties currently employs around 30 members of staff. […]

Microsoft Business Voice Case Study

7 December 2020

case study, Features, News, Remote working

Katie Taaffe

Give A Grad A Go is a graduate recruitment, jobs and early-career talent community. Since 2009, they have helped over 4,000 candidates find graduate jobs at 800+ of the UK’s most exciting companies. In March 2020 along with the rest […]

Opt in and out of Microsoft Teams Call queues

8 July 2020

Features, Helpful tips, News

Katie Taaffe

With admin permission, Team members can opt in or out of Microsoft Teams Call queues, but why is this useful? This feature is particularly useful when a Team member would like to be included in messaging, email and SharePoint access, however, does not wish or need to receive notifications for inbound calls to the Team via Microsoft Business Voice. This could […]

Feature updates for Microsoft Business Voice

2 July 2020

Features, News

Katie Taaffe

Microsoft has recently announced several updated features to further support SME’s using the Business Voice application and has set out plans to enable users to view meetings and calls in a separate window from the main Teams client. Users will now be able to open and use a separate window from the main Teams client for meetings […]

Microsoft 365 Business Voice completes remote working solution

1 July 2020

News, Remote working

Katie Taaffe

With the recent Covid-19 pandemic, governments around the world are urging businesses to implement strategies for home working wherever possible. This has encouraged SMBs to scrutinise operations, from assessing finances and overheads, to finding new solutions for collaborating and communicating with their teams. […]